Privacy policy

Last Updated: July 06, 2026

At Binny Footwear, we believe that trust goes beyond making quality footwear. It also means protecting the information you share with us.

Whenever you visit our website, place an order, create an account, or get in touch with our team, you may share certain personal information with us. We collect this information only to provide you with a better shopping experience, process your orders smoothly, and offer reliable customer support.

We respect your privacy and are committed to keeping your personal information safe and secure. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your personal data.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our website, we may collect the following information:

Personal Details

When you place an order or contact us, we may collect your:

• Full Name

• Mobile Number

• Email Address

• Billing Address

• Shipping Address

This information helps us process and deliver your orders accurately.

Payment Information

To complete your purchase, payment details are securely processed through our trusted payment partners.

Please note that Binny Footwear does not store your debit card, credit card, CVV, UPI PIN, or online banking credentials on our servers.

Order Information

We may keep information related to your orders, including:

• Products you purchase

• Order history

• Returns or exchanges

• Payment confirmation

This allows us to provide faster support whenever you need assistance.

Customer Support Information

If you contact our customer support team through email, phone, WhatsApp, or social media, we may keep a record of those conversations to help resolve your queries more efficiently.

Device & Website Information

When you browse our website, certain technical information may be collected automatically, such as:

• IP Address

• Browser Type

• Device Type

• Operating System

• Pages Visited

• Time Spent on Our Website

This information helps us understand how visitors use our website so we can improve its performance and make your shopping experience better.

How We Use Your Information

We collect your information only for legitimate business purposes and to serve you better.

Your information may be used to:

• Process and confirm your orders.

• Deliver your products to the correct address.

• Process payments securely.

• Manage returns, exchanges, or cancellations.

• Send order confirmations and shipping updates.

• Respond to your questions and provide customer support.

• Improve our products, website, and overall shopping experience.

• Protect our website from fraud, misuse, or unauthorized activities.

• Send promotional offers, discounts, or new product updates if you have chosen to receive them.

• Meet legal and regulatory requirements whenever necessary.

We collect only the information that is genuinely needed to provide our services, and we never sell or rent your personal information to anyone.